Are All Security Guard Companies Created Equal?
In a Rush? Here’s an Overview
Not all security guard companies provide the same quality of service. It’s crucial to research how long a company has been in business, as new, unreliable firms are appearing rapidly, often making false claims. Always verify a company’s reputation through sources like the Better Business Bureau, Chamber of Commerce, Google Reviews, Trustpilot, and employee feedback. Ensure transparency by knowing who owns and manages the company and be cautious of perfect reviews, suspiciously garnered in a short period of time, that may be fake. Look for real security experts in the company’s leadership, not just content creators. Beware of hidden fees and vague terms in contracts. By conducting thorough due diligence, you can identify a reliable security guard company that truly meets your needs and provides the highest level of protection.
Myth: All Security Guard Companies Offer the Same Low-Quality Services
Reality: Quality and Trustworthiness Vary Widely
Here’s how you stop yourself from unknowingly hiring an F Rated Company. Follow these tips:
1. Time in Business
Potential customers should scrutinize how long a security guard company has been operational. Fly-by-night companies are emerging rapidly, often making grandiose yet dubious claims. For instance, a competitor may allege it has 600 offices and boasts that a poll of 26,000 past clients resulted in a perfect 5-star rating. However, a simple Better Business Bureau check can reveal an “F rating” and a history of legal battles over unpaid employees and vendors.
With artificial intelligence enabling the creation of misleading content, due diligence is more critical than ever. A company’s longevity in the industry often correlates with its reliability and service quality.
2. Don’t Do Business with a Logo
Demand transparency regarding the ownership and management of the security guard company. Many new companies push an impressive logo without any substantial backing. They claim to be the best but fail to provide concrete evidence. While a new company can indeed be competent, be wary of those with suspiciously perfect reviews, especially if they all appeared in one day. These are likely not from real clients.
3. How to Verify a Security Guard Company’s Reputation
– Google Reviews: Look at the reviewer’s other reviews to spot patterns, such as issuing repeat 5-star reviews for the security company owner’s other businesses.
– Trustpilot: Check for reviews and ratings on this reputable platform.
– Employee Feedback: See what current and former employees are saying about working for the company.
– Third-Party Reviews and Articles: Have they been featured in credible publications like Forbes Magazine or Entrepreneur Magazine?
– News Features: Look for any mentions in the news that could attest to their reliability and performance.
4. Are They Really Experts?
Investigate whether the company is owned and managed by true security experts or by serial entrepreneurs and content creators using black hat SEO tactics. Examine their list of executives and research each one to confirm their credentials and expertise in the security field.
5. Watch Out for Hidden Fees
Carefully review their contracts for hidden fees and ambiguous terms. Look for open-ended clauses that could lead to unexpected charges. A reputable company will provide clear, detailed contracts without any hidden surprises.
The Verdict
Not all security guard companies are the same, and many do not offer the high-quality services they claim. By conducting thorough research and due diligence, you can distinguish between a trustworthy security provider and a questionable one. Ensure you choose a company with proven expertise, transparent operations, and a solid reputation to safeguard your interests effectively.
Michael Evans
Michael Evans founded USPA in 2005 and served as CEO for nearly 17 years before retiring in 2021. In 2022, he returned as the Strategic Advisor to the CEO. An inductee of Marquis Who's Who in America, Evans is a published author in self-development and a technical writer for security industry policies and procedures. He has been featured in Forbes Magazine and in documentaries about his work protecting celebrities and finding missing girls. Prior to founding USPA, he spent 14 years in various roles, including as a sworn GS-083 federal police officer, a law enforcement park ranger, and a security contractor. Today, Evans dedicates his time to his nonprofit organization, Kingsman, which focuses on locating missing girls. He also delivers keynote speeches and provides strategic advice to the USPA management team.
