Legal
Privacy Policy
How this site handles the information you submit, in plain terms.
What we collect and what we do with it
This policy covers quote requests, emergency dispatch requests, live chat conversations and contractor applications submitted through this site.
Information we collect
USPA Nationwide Security collects the information visitors submit through this site: names, company names, email addresses, phone numbers and the details of a service request. Live chat conversations are collected so the operations team can respond to the request. Standard web analytics are used to understand which pages visitors find useful.
How information is used
Information submitted through the site is used to prepare quotes, staff assignments and respond to inquiries. It is handled by the operations team and the personnel assigned to the account, and it is shared with no third party for marketing purposes.
Live chat transcripts
Chat transcripts are confidential. They are reviewed by the operations team for the purpose of answering the visitor's request, and they are never shown publicly. A visitor may request the deletion of a transcript at any time by contacting the operations team.
Vendor applications and documents
Documents uploaded through the contractor application are stored privately and reviewed by the certification team. They are retained for the duration of the application review and are not shared outside USPA Nationwide Security.
Retention and access
Inquiry records, quote files and chat transcripts are retained only as long as the business need requires, and access to them is limited to the personnel who work the account. Requests to review, correct or delete personal information are answered through the contact details below.
Contact
Questions about this policy, or a request to review, correct or delete your information, go to the operations team at (800) 214-1448 or through the contact page.